New Assured Shorthold Tenancies (AST's) 

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit 
Five weeks’ rent.  This covers damages or defaults on the part of the tenant during the tenancy and will be held securely with The deposit Protection Service.

Unpaid Rent 
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not come into effect until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s) 
Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as for the preparation and execution of new legal documentation.

Change of Sharer/Named Tenant (Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

How do we ensure our tenants are protected?

We are a registered member of the UKALA Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. 

Download a copy of our UKALA Client Money Protection Certificate here.

Download a copy of the UKALA Client Money Protection Member Guidance here.

We are also members of the Property Redress Scheme (PRS) and you can download a copy of our certificate here.